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Many teams understand that order taking software is important, but they don’t know just how crucial it is. They may be watching other teams integrate awesome order-taking apps into their business, wondering what exactly the benefits are while continuing with their outdated manual systems. Well, we’re here to take the confusion away for you. Here is a breakdown of why order-taking software is the way to go, plain and simple.

Order taking software reduces mistakes.

Human errors are inevitable, but order-taking software can help you and your team reduce mistakes. When processing shipments, purchases, invoices, and accounting information, order taking software helps ensure that the numbers add up correctly. It’s easy to make simple mistakes on products or SKUs during data entry; however, a tiny error can be costly for a sales team. Order-taking software ensures that teams can double check data to reduce mistakes, and, in the case of an error, understand where it occurred.

Also, it could very much eliminate errors regarding orders for out-of-stock products; not doing this right could be very costly, especially in terms of contacting the customer and seeking alternatives.

Maximizes efficiency.

Order-taking software helps you save time taking orders because you can easily enter data rather than waste time having to transcribe it. Additionally, analytics maximize team’s efficiency because you can understand which aspects of your work are draining energy and resources and cut down on these. You can also better understand your inventory needs to maximize your store’s efficiency and cut down on products that aren’t selling as well and upsell those that are hits. Order-taking software can even do upselling and cross-selling work for you within the software - helping to skyrocket sales without extra work from your sales team.

Reduces surprises.

Too often, there are unnecessary surprises that come up during the end of the month reports. With order-taking software, never be caught off guard again. Analytics and communication tools help track individuals and team progress, so nothing is hidden and members can push each other to achieve their personal and group goals. Additionally, with order-taking software, gain a better understanding of inventory so you never run out of products when it’s time to ship. Order taking software gives you the view you deserve to have of your shop - now you know what’s happening all the time, instead of feeling like you are in the dark until the end of the month reports hit.

Improves customer service.

By reducing mistakes and giving a well-documented account of inventory, orders, and client information, customer service is improved. You can stay on top of your game and give your customers the service they deserve. Don’t feel like you have to scramble to deliver anymore - when you’re at your best, your customers will also get the best.

Tradeshows and Showrooms

Tradeshows without an order taking system means less orders. Those conventions could mean dozens and hundreds of potential clients roaming at your booth and writing all of their details on a piece of paper just won’t cut it.

There you go folks, a comprehensive breakdown of why you and your team should catch up to the crowd and start using order taking software today. Hopefully, our tips have helped you out - if you have any more to share, we would love to hear them.

How has order-taking software helped you streamline workflow and enhance your business?


About The Author

Stacey Woods
Stacey Woods
Stacey Woods is the Senior Business Development Manager at Pepperi. She has extensive experience in B2B sales and understands the many benefits that can be gained by automating and syncing the different sales channels in a company.